How to Add a Deposit, Tip, or Other Charge to an Order
Extra Payment category when adding a payment to an order allows you to add payments such as deposits, tips, or other miscellaneous charges to an order without the order showing the customer has overpaid (the total not matching the paid). It keeps the order in balance while also allowing additional charges and recording them for your record and reporting.
To add a deposit to an order, first locate and open the order you're wanting to add the deposit to.
Once inside the order details, go to the payments tab:
Next scroll down until you see add payment type:
Click this and type the amount, choose the payment type, and check the box that says Extra Payment:
A new drop down box will pop up where you can select Tip, Deposit, or Other. Choose the one that applies to your situation. If you choose Other, another field will populate below that allows you to name this transaction:
Click confirm. If you've chosen card on file, it will process the payment on that card. If you've chosen cash it will ask you how much cash was given. If you choose WR Credit Card, it will take you to another screen to allow you to enter a new card number to charge instead.
To add a deposit to an order, first locate and open the order you're wanting to add the deposit to.
Once inside the order details, go to the payments tab:
Next scroll down until you see add payment type:
Click this and type the amount, choose the payment type, and check the box that says Extra Payment:
A new drop down box will pop up where you can select Tip, Deposit, or Other. Choose the one that applies to your situation. If you choose Other, another field will populate below that allows you to name this transaction:
Click confirm. If you've chosen card on file, it will process the payment on that card. If you've chosen cash it will ask you how much cash was given. If you choose WR Credit Card, it will take you to another screen to allow you to enter a new card number to charge instead.
Updated on: 25/03/2025
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