Articles on: General Questions

How to Add Additional Payments to an Existing Order

After the order has been created, click view order (or click the name on the manifest or matrix) to enter the order details. Next navigate to the payments tab and scroll down to find a large dark button that says "Add Payment Type:"

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Click on Add Payment Type and click the correct option from the drop down:



If you want to charge a card that is already on file, you can select card on file. Otherwise, select the applicable payment option from the selection.

If you need to charge a new card, select WR Credit Card. This will take you to a credit card screen to type and run the next card.

Type in the payment amount that is needed for this payment type. The amount due on the order will auto populate, change this if needed.

If the payment is to the order, do not select extra payment. If the payment is a deposit, tip, or other charge that doesn't need to apply to the order total, select the Extra Payment checkbox. This will populate a drop down selection to choose deposit, tip, or other:



Click confirm to move to the credit card screen for the typed payment amount. If it's not a card transaction, then you can click confirm and it will save the payment to the order.

You can repeat this process as many time as necessary to add additional payments to an order.

Updated on: 25/03/2025

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