• Calendar Controls: Open/Close Schedules

  In this video, we go over how to use the Calendar Control Open/Close Schedules. This control is easy to use and easy to reverse. When trying to close all tickets at one or many times, this is the control we recommend using. We do not recommend using open/close tickets to open or close times because it's not as easy to reverse if something were to change or be mistakenly edited.Some readers

• Calendar Controls: Open/Close Equipment

  In this video, we go over how to use the Calendar Control Open/Close Equipment to adjust equipment availability.Some readers

• Calendar Controls: Ticket Control

  In this video we go over how to use Ticket Control and what it's used for. I also cover some further insights into this powerful and useful control.Some readers

• Matrix View: How to Enable/Disable Equipment

  Some readers

• Calendar Controls: Disable Trips for Online Booking

  In this video, we go over how to use Calendar Controls Disable Trips for Online Booking to disable your online booking throughout a date range.Some readers

• Daily Manifest: Sending an SMS/Email

  This video explains how to send a text or sms or email to customers. There is also an associated article that explains this step by step here.Some readers

• Customer Order: Changing Departure Day, Time, and Duration of Trip

  Some readers

• Calendar Controls: Business Hours

  In this video we cover how to adjust business hours by date range via calendar controls.Some readers

• Calendar Controls: Open/Close Tickets

  In this video, we go over how to use the Calendar Control Open/Close Tickets. Open/Close Tickets is best used to stop sell of specific tickets at specific times and/or date ranges.Some readers

• Daily Manifest: How to Collect Payment

  This video explains how to collect payments from the daily manifest view.Some readers

• How to Make a New Reservation: Creating New Reservation from Icon

  How to make a new reservation from the new reservation icon (plus symbol) from any page.Few readers

• Admin Resources: Adding a Ticket to Existing Trip

  In this video we go over how to add additional tickets to an already existing trip.Few readers

• Customer Order: Overview

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• Admin Resources: Adding Custom Option to Trip

  In this video we go over how to create a custom option for a trip. Custom options can be used for a variety of things, like Go Pro rentals, photo packages, and even basic questions that need to be answered prior to a trip.Few readers

• Customer Order: How to Cancel an Order

  In this video, we go over how to cancel an order.Few readers

• Admin Resources: Settings - System Setup - Configurations Overview

  In this video we go over all the configuration settings for the system.Few readers

• Daily Manifest: How to Access an Order

  Few readers

• Admin Resources: Creating a New Trip

  This video goes over how to create a new trip or listing from scratch!Few readers

• How to Make a New Reservation: Creating Order with Comp Ticket

  In this video, we go over how to create comped reservation.Few readers

• Admin Resources: Reports

  In this video we go into an overview of our reports.Few readers

• Calendar Controls: Overview Video

  In this video, we go over an introduction and overview of Calendar Controls. This video is the place to start when learning to use Calendar Controls. It contains important notes about each control and it's use case.Few readers

• Daily Manifest: Overview

  Few readers

• Admin Resources: Creating New Equipment

  In this video we go over how to create new equipment.Few readers

• Matrix View: How to Enable/Disable Departure Time

  In this video we go over how to enable or disable departure times or schedules.Few readers

• Matrix View: How to Enable/Disable Online Bookings

  This video covers how to enable or disable online bookings. This will disabled or enable online booking for both your personal booking portal as well as TripShock's online orders.Few readers

• Customer Order: Reservation Status Types and How to Change Them

  Few readers

• How to Access a Customer Order

  The following video is an overview of how to access a customer's order.Few readers

• Managing Promo Codes

  This video covers how to create and manage promo codes.Few readers

• How to Make a New Reservation: Creating Reservation from Matrix View

  In this video we look at how to create a reservation from the matrix view.Few readers

• Adding Payment In an Order

  This video explains how to add a payment to an existing order.Few readers

• Matrix View: How to Adjust the Number of Tickets

  Few readers

• How to Make a New Reservation: Walk Up

  In this video we go over how to make a new reservation internally.Few readers

• Calendar Controls: Option Control

  In this video, we cover how to use option control and what this control can be used for. *Option control pricing & availability does sync with TripShock.Few readers

• Matrix View: Overview

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• Customer Order: Resending Email/Text Confirmation

  This video explains how to resent email or text confirmations from inside an order.Few readers

• How to Setup the Receipt Printer

  This video goes over how to setup a receipt printer from start to finish. This is also the recommended way to troubleshoot a printer that is not working correctly.Few readers

• Calendar Controls: Schedule Settings Control

  In this video, we cover how to use the schedule settings control and what this can be used for.Few readers

• Daily Manifest: How to Check-in a Customer

  Few readers

• Matrix View: Legend of Colors

  This video covers all the different colors and their meanings on the matrix view.Few readers

• Matrix View: Change Hours of Operation for the Day

  This video explains how to change the hours of operation for just the day, from the matrix view.Few readers

• Matrix View: Creating a Booking

  This tutorial explains how to create a new booking or new order.Few readers

• Customer Order: How to Apply Promo Codes

  This video explains how to apply promo codes to orders.Few readers

• Adding Payment From Daily Manifest

  This video covers how to add a payment from the daily manifest view.Few readers

• Admin Resources: Orders Page

  In this video, we review the orders page and the multiple tools on this page to help narrow down a selection of orders by different preferences.Few readers

• Overview of Payment Types

  This video explains the different types of payment types and how to access them.Few readers

• Calendar Controls: Equipment Control

  In this video, we cover how to use Calendar Controls Equipment Control.Few readers

• Customer Order: Adding Reservation to Existing Order

  Few readers

• Admin Resources: Creating & Managing Users

  In this video, we go over how to create a new user and manage that users privilege's within the system.Few readers