Orders & Bookings
Creating, editing, and managing orders in WaveRez Admin, including the order details screen, manifests, check-in, cancellations, and refunds.
By Amber1 author4 articles
Navigate the Order Details ScreenThis article explains every tab and field on the WaveRez order details screen so you can find and manage order information quickly.
Cancel and Refund Orders in WaveRezThis article explains how to cancel orders, process refunds, adjust pricing, and handle partial refunds in WaveRez Admin, and why cancellations and refunds are always two separate steps.
Create a New Order in WaveRezUse WaveRez Admin to create orders on behalf of customers — walk-ups, phone bookings, and internal reservations.
Create and Manage Promo Codes in WaveRez AdminStep-by-step guide to creating, configuring, and managing promo codes in WaveRez Admin — covers fixed and percentage discounts, Trip restrictions, time-of-day windows, date ranges, blackout dates, and TripShock channel availability.